Privacy Policy

Rapunzel’s Retreat fully complies with the Data Protection Acts of 1984 and 1998. We do not disclose any customer information to third parties in any way, except for delivery purposes or unless required to do so by law. We do not sell, rent or trade your personal information to any third parties for marketing purposes.

When you place an order with us we collect your contact details (name, address, email and telephone number) so we can contact you if there is a problem with your order. We may also monitor usage of our website and customer traffic patterns as this helps us to continually improve our service and product range. We will only contact you with special offers and news if you have opted into our newsletter. You can unsubscribe at any point by contacting us at info@rapunzelsretreat.co.uk or if you have an account by logging in via the website.

We do not store customer financial information (credit or debit cards.) We use Paypal, one of the most respected and widely used merchant payment providers which fully complies with payment card industry (PCI) standards and has secure servers and SSL encryption for your protection.

A cookie is a small file that is stored on your computer’s hard drive by your internet browser. Like most websites, we use cookies to help personalize your shopping experience and improve the ease of use of our website by monitoring traffic and usage of our website. Cookies do not track any personally indentifying information. Most browsers allow the cookies function to be turned off. This can be done by using the help menu on your browser if you so wish.

Any changes to our policy will be posted on this page so please check back for updates.